Dear Valued Customer,
The Hambantota International Port (HIP) has completed the implementation of the electronic vehicle clearance process for Custom House Agents (CHAs), thereby enabling them to lodge import vehicle clearance documentation and in turn receive an electronic Import Cargo Delivery Pass (e-ICDP) from HIP.
This e-Delivery process is effective from Thursday, 18th June 2020, CHAs will be able to submit documents and receive e-ICDP electronically through registered email IDs.
1. Please note emails from CHAs will only be accepted by HIP from 8.30 am – 9.00 pm on weekdays and 9.00am – 3.00pm on Saturdays. Emails sent to cha@hipg.lk will return to the sender outside of these times.
2. Clearly mention “Charge Advice No” in your payment advice.
3. Please refrain from using an ENVELOPE when depositing cash in the ATM machines. Use only ATM machines that accept direct cash.
4. When transferring funds electronically use only the CEFT mode to update deposit real-time.
5. Please ensure documents are clear when emailing to HIP.
6. This system has been implemented to ensure your security and convenience, therefore please make use of the process and avoid any personal visits to the Doc Center.
For more details, please click: Electronic Process for Local Vehicle Clearance
Your safety is our priority.
Thank You.
HIPG Management
At The Hambantota International Port, the safety and well-being of all our staff and customers is our top priority. With the new case of COVID-19 reported in Sri Lanka we have strengthened our safety measures to ensure that of all our staff, customers and the general public who engage with our operations remain in good health and that activities and business at the port continues unhindered.Emergency Response Procedures are in place with 3 response levels. A special committee has been appointed headed by the CEO with all HODs as members. The following methods have been implemented at the port:
- Passengers/crew of cruise ships will not be allowed to disembark in the port.
- All vessels have to complete the Health Declaration Form and the Health Status Report signed by the Master of the Vessel and the Surgeon/Medical officer of the vessel.
- All staff coming into contact with visitors/ships crew will wear protective masks as appropriate and when required.
- Complete sanitisation of the entire facility and vehicles used.
- Daily temperature checks on our employees as well as visitors to the port.
- All staff and guests are advised to refrain from shaking hands whilst greeting and use the traditional Sri Lankan method of greeting with own clasped hands.
- All foreign visits, business trips, study tours and other activities have been cancelled.
- People who may be exposed to COVID-19 will be hospitalized as per the government regulations.
- On-site meetings will be minimized and utilizing electronic media for meetings will commence.
All measures are implemented according to the requirements of the health and epidemic prevention departments of Sri Lanka.
